I was on a business trip in LA just about to return home to Vegas when I found my front windshield shattered (looks like a baseball or softball did it). I was pretty upset because it was a Saturday and most places said they couldn’t help me until Monday. Unfortunately I needed to return to Vegas that day.
Initially I called Action Auto Glass and talked to Armando on the phone. He informed me they would have to order the windshield and that I would have to wait until Monday. I thanked him and hung up to keep looking for a solution, and Armando called back about 1-2 minutes later to tell me he might be able to call around and try to get one in that morning. I have him my vehicle information, and about 5-10 minutes later he called to say he had ordered a windshield for me and it would arrive in under 90 minutes.
Shortly after I arrived, they informed me one of their guys had to go to urgent care, so they were going to take a little longer than expected, but guaranteed they would fix my car that day. In spite of the shortage of workers, they still got started on my car within an hour of my arrival. They finished the swap in about half an hour and I only had to wait 15 minutes for the quick drying windshield sealant (or whatever it’s called) to set.
The staff was very nice, friendly, and sympathetic of my situation. They have a perfectly adequate and comfortable waiting room with four chairs, magazines, newspapers, a bathroom, TV, wifi, coffee, a fridge, and AC.
My windshield turned out perfectly and I have had no problems with it (it’s now several hours later).
I strongly recommend this shop! And special thanks to Armando! He is a very kind gentleman, and he saved my entire weekend!